Vocalis is the full voice AI stack — natural-sounding conversations in 20+ languages, backed by built-in governance, audit trails, and compliance controls. Every call stays inside your platform from ring to report, with complete visibility at every step.
Your AI voice agent sounds like a real person, speaks your caller's language with a regional accent, answers only from your knowledge base, and hands off to a human by name from a built-in contact directory.
Every call is recorded, encrypted, transcribed, and audited. Sensitive data is automatically detected and redacted. Compliance isn't an add-on — it's how the platform works.
Human-like conversations, enterprise governance, and complete compliance — all built in-house, nothing outsourced.
Callers can't tell they're talking to AI. Sub-second responses, natural interruptions, 10+ voice options, and regional accents — your agent sounds like it belongs in your office.
Regional accents availableUpload documents, point it at your website — the AI strictly answers from your content. No guessing, no making things up. Your data takes priority, always.
Knowledge-base onlyOne agent handles callers in any language — English, Mandarin, Arabic, Tamil, Spanish, and more. Auto-detects the caller's language and switches mid-conversation.
Auto language detectionEvery action logged — who changed what, when, and why. Filterable audit trails, exportable reports, and full accountability across your entire organization.
Complete audit loggingCredit card numbers, national IDs, emails, and phone numbers automatically detected and redacted from transcripts. Choose to mask, remove, or hash — per agent.
Automatic protection"Can I speak to Dr. Ahmad?" — your AI searches the built-in contact directory, checks availability, and transfers the call. No guesswork, no wrong extensions.
AI-powered lookupBuild multi-step call workflows with a drag-and-drop builder. Collect information, check availability, route to departments, call your systems — no coding needed.
Visual flow builderAnswer incoming calls and make outgoing ones from the same platform. Appointment reminders, follow-ups, surveys — your AI dials out with a purpose.
Two-way callingWatch calls as they happen — live transcripts, listen in, and take over the conversation with one click. Supervisors can end any call instantly.
Real-time dashboardSyncs with your Google Calendar or Outlook. On holidays, your agent automatically informs callers about closures, alternative contacts, and when you'll be back.
Auto-synced calendarEvery call automatically recorded, encrypted, transcribed, and summarized. Sentiment analysis, quality scores, and action items — delivered to your inbox on schedule.
Email digests includedMulti-location, multi-brand, multi-team — each gets their own agents, knowledge, billing, and compliance settings. Complete data isolation and role-based access.
Multi-tenantIf your phone rings, Vocalis can answer it. Here's how businesses like yours are using it.
Your AI handles the everyday questions — product info, return policies, troubleshooting — so your team focuses on the calls that truly need a human touch.
Clinic hours, appointment booking, prescription refill questions — answered instantly so your front desk can focus on patients in the room.
Prospective tenants and buyers call at all hours. Upload your listings and let the AI answer every question about availability, pricing, and viewings.
Room service, Wi-Fi passwords, checkout times — the same 10 questions your front desk answers all day, now handled in 20+ languages around the clock.
Collect caller details, check availability through your system, and confirm bookings — all through natural conversation. No phone menus, no hold music.
Proactively call customers for appointment reminders, payment follow-ups, or satisfaction surveys. Same AI quality, but your agent dials out with a purpose.
Office hours, document requirements, appointment scheduling — citizens get quick answers in their preferred language, day or night.
Branch hours, loan eligibility, card activation — routine calls handled instantly, sensitive ones routed to your staff automatically.
No special hardware. No complex setup. Connect your phones, teach your agent, and go live.
Link your existing phone system to Vocalis. Works with any standard phone setup — no hardware changes needed.
Choose a voice, pick a language, upload your documents or point it at your website. Your AI agent is ready in minutes — no coding required.
Start taking calls. Monitor conversations in real time, review AI-generated reports, and refine your agent as you go.
| Traditional IVR | Chatbot Widget | Vocalis AI ✨ | |
|---|---|---|---|
| Interface | "Press 1 for sales, 2 for support..." | Requires internet, app, or browser | Works on any phone — landline, mobile, VoIP |
| Conversation | Rigid, scripted, frustrating | Text-only, no voice | Natural voice conversation in real time |
| Knowledge | No contextual understanding | Limited, manual FAQ | Answers from your documents — upload and done |
| Languages | One language at a time | Basic translation | 20+ languages with auto-detection |
| Monitoring | No live monitoring | Chat logs only | Live listen-in, transcription & takeover |
| Direction | Inbound only | Inbound only | Inbound + outbound on one platform |
| Compliance | No audit trail | Basic logging | Full audit trail, PII redaction, encryption |
| Transfers | Blind extension transfers | No voice transfers | Smart directory lookup by name, role, or department |
| Setup | Weeks of configuration | Code integration required | Minutes, not weeks — no code needed |
When regulators ask, you'll have the answers. Every call encrypted, every action logged, every piece of sensitive data protected.
Every action logged — who did what, when, and why. Filterable, exportable, and ready for compliance reviews
Credit cards, national IDs, emails, and phone numbers automatically detected and masked in transcripts
All call recordings and transcripts encrypted at rest with per-tenant keys — seamless playback for authorized users
See your compliance status at a glance — encryption, PII protection, retention policies, and regulatory readiness indicators
Set how long recordings, transcripts, and reports are kept per tenant. Expired data is automatically cleaned up daily
Four levels of control — platform, tenant, business unit, and agent. Everyone sees only what they're supposed to
Full tenant data export for access requests. Delete all data for a specific caller by phone number — GDPR and PDPA compliant
Every tenant's calls, documents, keys, and configuration kept completely separate — no crossover, ever
Every plan includes the full platform. No hidden fees, no surprise bills — you see every dollar before it's spent.
We'll build a plan tailored to your business — based on call volume, team size, and the features you need.
Per-call cost tracking and billing transparency included with every plan.
No tiers, no gotchas. Every plan includes the full platform — pricing scales with your usage.
Natural voices with regional accents, real interruption handling, and silence awareness. Callers have full conversations — not stilted menu interactions.
Audit trails, PII redaction, recording encryption, compliance dashboards, and data retention rules — all standard. Ready for GDPR, PDPA, PCI-DSS, and HIPAA.
We built the phone engine, AI pipeline, knowledge system, analytics, and admin console. No third-party dependencies. You deploy it, you control it.
See what Vocalis can do for your business. Book a demo, get a custom quote, or just reach out — we'd love to show you how it works.
Custom pricing · Full platform access · Dedicated onboarding support